Privacy Policy

STICKYMOOD OÜ is committed to protecting the privacy of its customers and users. Therefore, we have prepared these privacy policy principles regarding the collection, use, disclosure, transfer, and storage of customer data. Our activities on the internet comply with all relevant activities and applicable laws of the European Union and the Republic of Estonia. Please take a moment to read and familiarize yourself with our privacy principles.

Security

All personal data obtained during visits to and purchases from the STICKYMOOD OÜ online store is treated as confidential information. An encrypted data communication channel with banks ensures the security of the purchaser’s personal data and bank details.

Privacy Policy Terms and Amendments


By using our website or filling out a permanent customer application, you confirm that you have read and agreed to these principles and conditions. We reserve the right to amend the privacy policy if necessary and will notify all permanent customers accordingly.
For any questions or concerns regarding the privacy policy or data processing, please contact us at:

hello@scandicbee.ee

What Personal Data Is Processed

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Bank account number
  • Payment card details
  • Data related to the payment of goods and services (purchase history)
  • Customer support data

Collection and Use of Personal Data


Personal data is data collected by STICKYMOOD OÜ for the purpose of fulfilling a contract or contacting the customer.

Personal data is used for:

  • Managing customer orders and delivering goods
  • Creating service and product offers
  • Analyzing purchase history
  • Refunding payments to the customer
  • Resolving issues related to products and services
  • Compiling website usage statistics

Website users’ IP addresses or other network identifiers are processed for providing the webshop as an information society service and for compiling website usage statistics.

Collected personal data is also used for delivering goods and fulfilling obligations toward customers.

Use of Collected Personal Data


To better serve customers, STICKYMOOD OÜ may disclose information about individual users to third parties that provide services to STICKYMOOD OÜ and are contractually obligated to keep the shared information confidential.

Such third parties include, for example:
Partners responsible for the transport of products sold in the webshop
Authorized data processor Maksekeskus AS, to whom STICKYMOOD OÜ transfers personal data necessary for processing payments

Retention and Deletion of Personal Data

Customer data and communication history are stored for up to 3 years. Data related to payments is retained for at least 7 years in accordance with accounting legislation.
Requests and questions related to personal data may be submitted digitally signed via email to:

hello@scandicbee.ee

Protection of Personal Data


STICKYMOOD OÜ applies all necessary precautions (administrative, technical, and physical measures) to protect customers’ personal data. Access to data processing and modification is granted only to authorized persons.

Customer Rights

Customers have the right to:

Request access to their personal data by sending an email request to hello@scandicbee.ee
Withdraw consent for the processing of personal data by sending an email request to hello@scandicbee.ee
Request correction or modification of personal data by sending an email request to hello@scandicbee.ee
Request deletion of personal data when no longer required by law for service provision by sending an email request to hello@scandicbee.ee
Submit complaints regarding personal data processing to the supervisory authority in Estonia — the Data Protection Inspectorate: http://www.aki.ee